Customer Safety Guidelines

CUSTOMER SAFETY GUIDELINES

Never cut down trees toward power lines or climb trees near power lines;

 Tree limbs conduct electricity. When entangled, trees and wires are dangerous.

Never climb poles, towers or Grid fences; If you have lost something over a substation/grid fence, to retrieve it for you.

Distribution Substations are not playgrounds; Distribution Substations are places in your neighbourhood where high voltage electricity is reduced to be sent to your homes. These substations are protected by fences or walls. Don't climb over or go through the gates. If a ball or toy goes over or into a substation, call your local BOC, they will help and get it out.

Look for power lines before climbing trees. Check first before you climb a tree to make sure there are no power lines there. If the tree has wires going through it, choose another tree. Even if wires aren't touching the tree, they could touch after your weight is added to the branch.

Stay away from lightning. When there is lightning outdoors, get inside a building or car if possible. Keep away from windows and open doors.

Obey warning signs; "DANGER: HIGH VOLTAGE" signs and other warning signs are posted in substations and grid areas. But remember, all electrical equipment can be dangerous.

Electricity and water don't mix; Keep electrical appliances and toys away from water, including rain, wet ground, swimming pools, sprinklers and hoses.

Don't touch fallen wires. Don't touch or go near fallen wires, even if there are no sparks. Don't touch anything (cars, fences, people, etc.) that the wire touches. Call your nearest BOC immediately and do not attempt to move the line. While waiting for KESC team to arrive, take care to keep everyone, especially children and pets, as far as possible away from the wire. If you're in a vehicle on which a power line has fallen, wait inside for help and warn others to stay away. If you must get out, jump clear without touching the ground and the vehicle at the same time.

Meters and other electrical equipment; The meter measures the amount of electricity used. Never tamper with this or any electrical equipment. It is illegal to tamper with the meter and hazardous to temper with the live phase. Never open / tamper with pole mounted transformers or remove electrical meters. Don't disguise or obstruct meters, transformers and other utility equipment with paint, landscaping or your own equipment.

Insulators and transformers are found on many poles. Insulators keep the electricity from leaving power lines. Transformers help reduce the power of electricity before it enters your home. Never shoot or throw anything at this equipment.

Ladders, antennas, poles, pipes and other metal objects; Always keep them at a distance of at least 10 feet from the power lines.

Working / playing near Power Lines; Whether you are working or playing outdoors, always look up to ensure you avoid electrical wires. Look carefully since they are not always easily spotted, especially those that are passing through or near tree.

ENERGY CONSERVATION

Be Energy Smart. An Energy Efficiency Movement for the Citizens of Karachi

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