Customer Care

CUSTOMER CARE

KESC provides a number of services to its consumers because we believe a satisfied customer will help us rebuild our image to the expected standard.

Customer services is basically an answer to all our consumers' issues. Creating a positive relationship, a genuine sense of customer satisfaction and loyalty is what we are striving for.

TARIFF STRUCTURE

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To download the July 2010 SRO No. 600(I)/2010, please click here. NEPRA determines tariff for KESC and Government of ...

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BILLING

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To retrieve a copy of your bill, please click on the following link : http://wstaging.kesc.com.pk/OnlineDuplicateBill ...

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POWER OUTAGES

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Any defects / damages to any part or equipment of the network can cause a power outage. ...

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POWER-OUTAGE UPDATES

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For details of outage in the city, move the cursor on the area map. ...

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NEW CONNECTION

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The application form is free of cost for all consumers ...

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ENERGY CONSERVATION

Be Energy Smart. An Energy Efficiency Movement for the Citizens of Karachi

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