Customer Care

CUSTOMER CARE

KESC provides a number of services to its consumers because we believe a satisfied customer will help us rebuild our image to the expected standard.

Customer services is basically an answer to all our consumers' issues. Creating a positive relationship, a genuine sense of customer satisfaction and loyalty is what we are striving for.

BILLING

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To retrieve a copy of your bill, please click here. ...

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REPORT SAFETY ISSUES

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At KESC safety comes first, please let us know if you have observed any safety related incident. Please click here to report the issue. ...

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REPORT SAFETY ISSUES

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At KESC safety comes first, please let us know if you have observed any safety related incident. Please click here to report ...

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TARIFF STRUCTURE

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To download the March 2011 SRO No. 368(I)/2011, please  click here. NEPRA determines tariff for KESC and Government ...

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POWER OUTAGES

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Any defects / damages to any part or equipment of the network can cause a power outage. ...

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ENERGY CONSERVATION

Be Energy Smart. An Energy Efficiency Movement for the Citizens of Karachi

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