FAQ

The change in name of the connection can be arranged by applying for the same to the concerned Sub-Division, on the prescribed application form to be submitted duly filled in along with the required document to substantiate justification for change of name. After the applicant has fulfilled all the pre-requisites for change of name, the connection is changed into the desired new name.

Tipu Sultan Centre:              8am to 8pm
Malir Centre:                          8am to 8pm
Nazimabad Centre:                8 am to 8pm
Civic Centre:                          9am to 5pm

The consumer will have to apply to the SDO/other competent authority that will arrange the verification of the load and test report and will arrange the reduction/extension of the load.

Industrial consumers can get the details from any of the centre but can only register their applications at Civic Centre and vice versa.
(Civic Centre deals with industrial consumer applications only whereas the other three centres deal with both residential and commercial consumer applications)

The consumer who does not want to continue his electricity connection will apply for permanent disconnection to the SDO. The connection would be permanently disconnected by the SDO after obtaining clearance from Revenue Office.

These centres are situated at following locations:
For residential and commercial consumers:
Tipu Sultan Centre: Ground Floor, Plot No. 40/A, Block 6, PECHS, Karachi
Malir Centre: Malir Kala Board, Near Police Station, National Highway
Nazimabad Centre: 3-E, Commercial Area, Gole Market, Nazimabad No.2, Karachi
For Industrial consumers:
Civic Centre: 2nd Floor, Main University Road, Karachi

In case any bill contains any error the consumer should report to the concerned Sub-Division/Revenue Office.

The application form is free of cost for all consumers.

Inbound electricity complaint calls, IBC calls, and 403 calls.

Future: speak up calls; customer data update calls, energy conservation awareness calls.

You can get the details about the new connections along with application form; from any of the four centres or you can visit our website that is www.kesc.com.pk for further details.